Privacy Policy

Last Updated: February 3, 2026

      Summary: UpSheet Pro stores all your files in YOUR Google Drive. We do not access, read, or store your files on our servers.
    

1. Introduction

Welcome to UpSheet Pro ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our Google Sheets add-on.

By using UpSheet Pro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect minimal information necessary to provide our service:

Email Address: Used for license verification and support communication.
Usage Data: Anonymous usage statistics to improve our service (e.g., feature usage counts).
License Information: Subscription status and tier for feature access control.

3. Information We Do NOT Collect

We want to be clear about what we DO NOT access:

❌ We do NOT read your spreadsheet content
❌ We do NOT access your uploaded files
❌ We do NOT store your files on our servers
❌ We do NOT share your data with third parties

4. File Storage

      Important: All files you upload through UpSheet Pro are stored directly in YOUR Google Drive, in a folder that YOU own. We never transfer or copy your files to any external servers.
    

When you upload a file:

The file is uploaded directly to your Google Drive
A reference (link) is saved in your spreadsheet
You maintain full ownership and control of your files

5. Google API Services

UpSheet Pro uses Google API Services. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Security

We implement appropriate security measures to protect your information:

All data transmission is encrypted using HTTPS/TLS
We follow Google's security best practices
We regularly review and update our security measures

7. Data Retention

We retain your information only as long as necessary:

License information: Duration of your subscription plus 30 days
Usage data: Aggregated and anonymized after 90 days
Your files: Remain in YOUR Google Drive (we don't control this)

8. Your Rights

You have the right to:

Access your personal data
Request correction of your data
Request deletion of your data
Withdraw consent at any time
Uninstall the add-on and revoke access

9. Third-Party Services

We use the following third-party services:

Google Workspace Marketplace: For distribution and licensing
Google Drive: For file storage (your files)
Google Sheets: For add-on functionality

10. Children's Privacy

UpSheet Pro is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: tech@19inc.co | thongchai.s@theconductor.co
Support Page: upsheet.theconductor.co/support

13. Company Information

UpSheet Pro is a product developed by The Conductor Agency.

Website: theconductor.co